High-Grade Clothing Cleaning Disputes Frequent &Nbsp; Consumers Need To Pay Attention To

The top grade clothes of "Rex Rabbit" and "mink", once washed out, are not easy to maintain their rights because of the lack of agreement before washing, the original state is not clear.

In December 12, 2010, the Sha Sha Association received two complaints a day, reflecting that the rex rabbit coat had been washed and shrunk.

The long Sha Association asked the operators to mediate. The consumers said that the water had been washed and washed, and the washing methods were wrong. The White Rex rabbit coat had been yellowed. The operators did not recognize the trouble of washing and dyeing. They said that when consumers came, they were dry cleaning, not washing, not what they washed.

The two sides did not sign the agreement before washing and dyeing, and there was no written record of the original condition of the clothes.

"We mediate the whole afternoon, and finally the operator agrees to compensate."

Lu Xiaoqi, Secretary General of the Consumer Association of Lunsha District, said that according to the regulations on dispute resolution of consumers' rights and interests in Heilongjiang's washing and dyeing industry, clothing purchased for more than one year within two years should be compensated by 50% for 1200 yuan.

One of the consumers disagreed, asking for 1500 yuan, and the two sides could not agree. "I only bought half a year and 2400 yuan of clothes to pay me half. I don't think it's reasonable."

Consumers feel that compensation is lost, and that they should sue in court.

"My mink coat washed and became a leopard, deep and shallow, and ugly!" Ms. Lee complained about a dry cleaning shop near Yongan street.

The Consumers Association of the long Sha District will find the consumers' Association to mediate between the two parties. The operator does not admit that it is a matter of washing. Consumers have objections, "where to tell them!" the operator does not accept mediation.

"In order to safeguard their rights and interests, prevent operators from getting caught up in high quality clothing, consumers should take pictures before washing, and arrange with operators' words to write out the colors, sizes, fabrics and washing methods of clothes."

Lu Xiaoqi, the secretary general, said that many laundry businesses are eager to make money, and the small shops take big jobs. When they are alive, they swear to consumers that they will avoid responsibility if there is a dispute and no third party will prove it.

In addition, some oil immersed clothes are likely to appear chromatic aberration after washing. Operators should remind consumers.

The operator shall bear the responsibility if he does not specify or indicate damage.