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The International Big Bag Has No "After Sale" &Nbsp; Overseas Purchases Need To Be Cautious.

2011/10/24 16:22:00 22

International Big Bag "After Sale" Overseas Purchase

Some time ago, internationally known.

Luxury brand

GUCCI (Gucci), a few of its employees in the Shenzhen store, collectively complained about its "abuse of employees" incident, revealing the seemingly luxuriant mask of luxury goods in China.

Recently, many luxury brands have been exposed to many after sales services.

Loophole

It also reveals the importance of some big international brands to the rights and interests of Chinese consumers.


At present, many international big leather bags do not directly provide cleaning services, so they want to enjoy their stores in China.

After sale

Service can be said to be difficult to ascend to heaven.

It is understood that after the purchase of luxury brand goods, after sale service or repair "no door" of the public is not a minority.

What is more annoying for these customers is that consumers can hardly find Brand Company itself except stores and salesmen.


Domestic consumers' purchasing power of luxury goods is amazing.


South Korea's modern department store, Daegu mall, Hermes, will open in November 1st, but the staff are very upset recently.

The reason is that customers are constantly calling to order leather bags, but there is not enough goods to meet customers' needs.

Especially during Chinese National Day holidays (from 1 to 7), Chinese tourists who came to Korea to rush to buy bags and scarves and other items led to shopping and selling goods.


The purchasing power of the Chinese people has brought more than 10 million won leather bags to "global out of stock".

"Not just South Korea," said Hermes, "it is a bit of a mess in the world.

Although the number of craftsmen has been expanded every year, the supply of goods has risen sharply, or demand exceeds supply.


The report of the World Luxury Association (micro-blog) shows that 38% of Hermes's sales come from China.

Last year, as the consumption scale of the Chinese market expanded, the net profit of Hermes increased by 46% over the previous year.


Overseas naughty bags are risky


At present, most overseas shopping websites can support the payment of double currency cards issued by domestic banks. A "RMB + foreign currency" double currency bank card can be used for payment of a "double currency" bank card, which can normally be paid on a single basis. When sending the order, choose a "forwarding company", leaving the domestic address, sending the goods to the local express delivery company, forwarding the goods to the local forwarding company, customs duties, some websites or phipment companies will collect customs duties, and voluntarily return the tax when goods arrive in China. Some websites will not collect customs duties if they are not responsible for customs declaration, but if the customs are inspected by Customs at the time of entry, the customs will notify the consignee to pay the customs duties.


Overseas online shopping is good, but it is not without risk at all.

Many netizens have encountered the goods after they found that the product has expired, or damaged goods, return difficulties and so on.

In addition, because overseas purchases are made by means of credit card payment, it is possible to fill in the website information with their credit card information and so on. There may be a security risk of information exposure and theft.

Moreover, although some overseas websites have been published in Chinese, but for those English shopping websites, consumers who are not good at foreign language level may encounter some inconvenience in Hai Tao.


A person in charge of the Pudong Consumer Association said that online shopping is one of the hot issues of domestic consumer complaints in recent years.

Because "Hai Tao nationality" is shopping on foreign websites, websites are registered only in foreign countries, and can not be monitored at home. Once they are "fooled", consumers will face greater risks.


There are no after-sale services such as care, such as Hermes, Chanel, Ferragamo and so on. Overseas brands have not yet set up a unified customer service phone in China. Many famous international luxury brands in China only rely on stores to solve all after-sales service problems.

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