Yi Er Kang Shoes One Day Degumming Stores Refuse To Return

　　近日，吴先生向本网记者讲述了他遭遇的郁闷事，“花了280元购买了一双意尔康皮鞋，刚穿了一天，就发现鞋子出现脱胶现象。拨打购物单上店家的电话，竟然是空号。”

The head of the shop, Liu shop manager, said that in such a situation, customers could take back shoes with quality problems back to the store. The shop was free to repair, but refused to return them.

Mr Wu said that in March 24th, he bought a pair of "Er Kang" men's leather shoes at 280 yuan in Jiujiang's "Er Kang" store. Once they wore them, they found that there was a phenomenon of degumming between the sole and the upper part of the shoes, and nearly 3 centimeters of degumming cracks appeared on the inside of the left shoe. "Because the place of work is far away from the urban area, it's very inconvenient to come over, so I dialed the telephone number of the shopkeeper on the shopping list to ask the question. After hitting it, it turned out to be an empty number." Wu said helplessly, "next time I won't buy any Er shoes, too disappointed."

On the afternoon of April 8th, the reporter came to the "Er Kang" store opposite the Xin Hua City Plaza in Jiujiang. In response to the question of the customer service telephone number as a blank number, the head of the shop, Liu shop manager, explained that the shop had just changed the new number, and the number on the shopping list was the previous telephone number of the franchised store, and it had not yet been replaced. Liu said that if the water came into the shoes on rainy days, the glue would crack easily. Once this happens, the customer can take the shoes back to the store, and the store is free of charge. If the customers are inconvenient, they can send their shoes to the store, and the postage is paid by the shop. She said that shoes could not be replaced because they did not meet the requirement of return.