Ten Interpersonal Communication Skills In The Workplace

In the workplace,

First, speak out.

Especially speaking frankly about your feelings, feelings, pains, thoughts and expectations, but it is definitely not criticism, blame, complaint, attack.

Two, no criticism, no blame, no complaints, no attack, no preaching.

Criticism, reproach, complaint and attack are all executioners of communication, which only aggravate things.

Three, mutual respect

Only if you respect each other, then you can communicate. If the other person does not respect you, you should also ask for respect from others, otherwise it will be difficult to communicate.

Four, never say anything bad.

Evil words hurt people, that is, the so-called "curse comes from the mouth".

Five, do not say what should not be said.

If we say something we should not say, we often have to pay a heavy price to make up for it. That is what is called "one word is out, hard to catch up", "illness comes in from mouth, evil comes out of the mouth", and may even cause irremediable lifelong regret. So communication can not be free from speech and mouth, but without speaking at all, sometimes it will become worse.

Six, do not communicate in mood, especially can not make decisions.

Communication in emotion is often unpleasant. It is neither clear nor clear. Especially in emotion, it is easy to be impulsive and irrational. For example, the noisy couple, the parents whose parents are enemies, the subordinates who have long been in confrontation.

In particular, it is impossible to make emotional, impulsive decisions in mood, which is easy to make things irreversible and repent.

Seven, rational communication, irrational, do not communicate.

The only reason for this is that there is no result and no better result. Therefore, this communication is useless.

Eight, awareness

It is not just communication that requires awareness, everything is needed.

If you say something wrong and do something wrong, if you do not want to cause irreparable harm, what is the best way?! "I am wrong", this is a kind of awareness.

Nine, admit that I was wrong.

The problem of thawing, improving and pforming communication is just one sentence: I am wrong! How many people have done away with the old and new hatred and how many years of unresolved deadlock? How many years can we get rid of the deadlock, let people suddenly see the light, lay down their weapons, face themselves again, and begin to rethink life, or even who I am? In this vast flood of the universe, what people care most is "I". If someone does not respect me, suppress me or bully me or insult me, even if he is like a father or son, he may turn his back on his own eyes. To admit that I was wrong is the disinfectant of communication.

Ten, say sorry!

To say sorry does not mean that I have done anything big or wrong, but a softener, so that there is room for "turning around", and even can create "paradise".

In fact, sometimes you are really wrong. It's a big mistake to admit it.