Old Staff: The New Person Lacks The Three Quality.
Go to an enterprise
manager
At the party, everyone chatted about the recent selection and training.
Workplace
The new man's experience is verified.
A male manager said with a look of helplessness: "now these young people do not have any sense at all. They only care about their own affairs and do not care about other people's affairs." another director did not readily reply. "This is pretty good. It's very good, like our company's kids, who can't even do their own things well, but when they get off work, they lose their jobs and run away. It's really annoying!" as the saying goes, the people present are nodding their heads like garlic.
At this time, a female director who did not speak much at the same time could not help opening up: "don't be insatiable, you are all considered a high level of E generation. Our family is miserable. The children will not even speak. They will offend a mug of people every day, and cause more trouble than help. You see how terrible!"
Obviously, the younger generation.
work
Performance is a headache for business executives.
According to the latest survey of one thousand and thirteen companies' human resources executives, executives believe that the disadvantages of young employees are "high turnover", "scolding", "poor dedication" and "hard work".
And if you ask these young working force, they often feel that they are very aggrieved: "no one has taught us how to do it, how can we know what is a favorite work attitude?" this is also reasonable. In this case, let's talk about the work of PDA in the E generation from the perspective of EQ.
P (politeness): courtesy
The first thing to learn is politeness.
* rather than being polite and courteous, everyone in the workplace has a "respected" emotional need in mind. So remind yourself of being a rookie, never stand up for yourself and regard everyone in the company as your companion.
In dealing with progress and retreat, please put away your "Heyman, what 'sup", which is the idea of making friends with each other, and should regard the other side as a senior official and senior.
It is not polite to be polite. It is better to be polite at the beginning and never to be rude.
Do you still understand the difference between bad manners and courtesy? The common sentence patterns listed below hope to help you:
Rude sentences:
"What did you say just now?"
"What do you want?"
"I have received that mail."
Polite sentences:
"Is it convenient, please say it again?"
"Which company do you need?"
"I have already received your mail. Thank you very much."
In addition, the E generation has no "sorry" fault, high EQ if you can show the right time for things and the other person's mood to apologize, will make you more pleasing.
For example, the supervisor said, "didn't I tell you that you didn't do well? How did you make a mistake?" the rude reply: "Oh!" polite reply: "I'm sorry, I didn't do this well this time, so that you are so worried (angry), I will improve immediately."
* asking, not telling: to make others feel valued, one of the most beautiful ways to communicate is to leave the decision to the other side.
That is to say, if you are a rookie, don't talk like you are telling the other person, but ask for permission.
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For example, when you want to ask for leave from your boss,
The announcement said, "boss, I can't come to work today, I have to ask for a day off."
The listener's feeling: "who do you think you are? Did you make a mistake? I am the one who decides if you can ask for leave."
The request says: "boss, I'm sorry, I have a temporary XX today, so I don't know if you are convenient for me to ask for a day off."
The listener's feeling: "know that you have asked me to do it. If you have a good attitude, I'll try to help."
In addition, when you want to put forward different ideas to your boss,
The saying goes: "I hope you can consider it from another angle!"
The listener's feeling: "who are you? What qualifications do you have?" Hope "I do anything!"
The request says: "I have another idea. Please enlighten me. Do you have any idea that this opinion is immature?"
The listener's feeling: "consult me, yes, ginger is old spicy. Let me study it!"
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