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Anta's New Shoes Wear Their Shoes For A Day.

2011/4/23 13:27:00 114

Anta Sports Shoes

It costs 199 yuan to buy a pair.

Anta

The new shoes were worn out after a day.

Due to the carelessness of the shoes, the netizens suspected that they had bought a pair of bad shoes.

But after sale insisted that "sell shoes can not have quality problems, customers scratch themselves, can not be changed, can only be repaired."

After repeated coordination, Ms. Han, who was tired of tossing and turning back and forth, finally had to accept the compensation condition of 60 yuan in the store.

In response, the 12315 hotline staff said that consumers were not satisfied with the results and could continue to appeal.


 

Netizen: Anta's new shoes wear "open" one day.


According to the introduction, on the evening of April 6th, Ms. Han bought a new listing on the Anta store in Shandong road Carrefour.

Gym shoes

It costs 199 yuan.

Ms. Han said the weather was cold and she didn't wear new shoes until April 11th.

Who knows, after a day's wearing, it was discovered that there was a centimeter or so hole on the upper part of the suture.


"The mouth is not big, but it is very unsightly, and it affects clothing."

Miss Han said, "new shoes only wear a day's shoes, and when you look at the various kinds of shoes they buy, they suspect that they have bought a pair of bad shoes."


Ms. Han said she had tried several new shoes on the same night. The guide had always been left foot. When trying on the pair, she suddenly pulled out her right foot.

But for Anta

brand

Trust, after looking for shoes, did not check carefully, directly paid to leave.

After a problem, it suddenly came to understand.


So, when Mr. Han asked Mr. Anta to go to a Anta store to negotiate a replacement, who knows, the guide insisted that she scratched herself, not the quality of the product, but could not change it for repair, but it could be placed in the store for two days, so that it could be identified later.


Miss Han told reporters, "new shoes have been very good after buying, did not knock, did not touch, and the upper part of the upper part of the mouth, unless deliberately scratched, otherwise it is difficult for people to cause quality problems."

But two days later, Ms. Han and other stores came to the store to reply. The other side still thought it was "man-made destruction, which can compensate for 60 yuan at most, go back to repair, but can not change."


Ms. Han, who lives in Huayang Road, is tired of the trouble of tossing and turning back and forth. However, she has to promise compensation.

But "the more you want to get angry," the more you buy a pair of shoes, the less beautiful you are to scar, can you only blame yourself?


  

Anta: it is impossible to have quality problems.


"After the sale of Anta Qingdao and Ji'nan, it is considered that customers are wearing improper clothes, and the vamp is relatively thin in summer. Consumers may not have noticed the sharp edges and scratched the web surface."

Miss Yin said, at that time, considering that the new shoes were sent to the head office to issue written appraisal results, it would take one week at the fastest time. "It will delay each other's time, and consumers are also eager to deal with the results, so they give the customer a 30 percent off return and a refund of 60 yuan, and the customers were also very satisfied with the result."


"Shoes sold in stores can't have any quality problems, and, after the shopping guide, it is left foot for Ms. Han, so the biggest possibility is that the consumers carelessly scraped."

Shopping guide for one day, so many customers, so that can clearly remember that the shoes that Ms. Han tried on? For the reporter's question, Miss Yin simply "uh", then said, "if the consumer is not satisfied, you can consult directly with the store."


 

Industry and Commerce: intervention and coordination


Subsequently, the reporter consulted the 12315 hotline of the Qingdao industrial and commercial bureau on the matter, and the staff said that if consumers were not satisfied with the result of the processing, they could complain to the supermarket where the store was located and coordinate with the supermarket.

It can also continue to appeal to the industry and Commerce Bureau and coordinate with the relevant staff.

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