Five Steps To Order After Attending The Exhibition
about
Exhibition
It is better for the guests to classify them, which is certainly related to the details of the customers' intentions and the notes taken during the exhibition.
1. customers who have signed contracts
After returning, he usually gave him detailed instructions according to his requirements.
data
Then he was asked to open an account or remit the deposit.
However, the customers who have signed the contract with you do not mean that they will give you the order. Now this is very common. Some customers have signed a contract with you, but later he has better prices and terms in other suppliers, and gives orders to others.
Or after going back, the market will change, decide to change, cancel the order and so on.
For them, the contract is absolutely unfettered, the contract is only a form, so for this kind of customer, we should also be careful to communicate. Once he appears late or does not remit the deposit, please be vigilant, communicate with him in time, see if there is any problem, take corresponding measures, maybe we can save an order, a customer.
2. customers who want to place orders.
It's kind of like asking online, only from you and them.
Communicate
Determine the potential level of this customer.
The more detailed the product is, the more careful the terms will be.
For these customers, they will contact each other immediately after coming back, and send all the information and all involved questions clearly to him. They will also implement the proofing immediately.
For these customers, we often encounter customers who send samples without news. The most common reason is that they have not received the order of your products after receiving all the samples (including others' samples), or the market has changed, etc., then do not give up to keep in touch, new products are recommended to him in time, and there is still opportunity for cooperation later.
3. do not compromise with a customer who can not talk about a particular item or price. First send an email or make a phone call.
If the client is soft hearted, then compromise is not too late if you can compromise.
4. customers who require information.
Send him the detailed information as far as he says.
5., casual, casual customers.
At the time of the exhibition, he just went to you to have a casual look and ask, these customers can be contacted by his business card. If the business card has their website, that is the best. First visit their website and find out their details. What kind of products do they mainly run, and send different materials to him according to different circumstances.
Maybe the product you didn't bring to the exhibition this time is their main product.
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