How Many Of The 15 Principles Of Workplace Communication Do You Follow?
How can we grasp the sense of propriety and achieve good work communication? Look at the following 15 principles!
1、 Speak out
In particular, speak frankly about your inner feelings, feelings, pains, thoughts and expectations, but never criticize, blame, complain or attack.
2、 No criticism, no blame, no complaint, no attack, no preaching
Criticism, blame, complaint and attack are all executioners, which will only make things worse.
3、 Mutual respect
Communication can only be achieved by giving respect to the other party. If the other party does not respect you, you should also properly request the other party's respect, otherwise it is difficult.
4、 Never say evil words
Bad words hurt people, which is the so-called "curse comes from the mouth".
5、 Don't say what you shouldn't
If something is said that should not be said, it will often cost a great deal to make up for it. It is the so-called "a word is said, and it is impossible to recover", "illness comes from the mouth, and disaster comes from the mouth", and even it may cause irreparable lifelong regret! Therefore, they can't speak casually and freely, but they don't speak at all, and sometimes they will become worse later.
VI emotion No, especially not able to make decisions
There are often no good words in the mood, neither clear nor clear. Especially in the mood, it is very easy to be impulsive and irrational, such as quarrelsome couples, parents and children who turn against each other, bosses and subordinates who have been standing against each other for a long time... In particular, it is not possible to make emotional and impulsive "decisions" in the mood, which is very easy to make things irreversible and regrettable!
7、 Rational communication, irrational communication
Irrationality is only a part of dispute, and it will not have a result, let alone a good result. Therefore, it will not help.
8、 Awareness
Not only is awareness needed, everything is needed. What is the best way to avoid irreparable harm if you say or do something wrong?! "I was wrong" is a kind of awareness.
9、 Admit that I was wrong
Admitting that I was wrong is a disinfectant for communication, which can thaw, improve and transform the problem. Just one sentence: I was wrong! How many people's old and new hatreds have been eliminated, and the knot that has not been broken for many years has been dissolved, which makes people suddenly understand and lay down their weapons, Face myself again, start to rethink life, even who am I?? In this vast cosmic torrent, the most important thing people care about is "me". If someone does not respect me, suppresses me, bullies me or insults me, even if they kiss me Such as father and son, they may turn against each other. If they are a little bit tearful, running away from home is nothing. It is not uncommon to see examples of death!
10、 Say sorry
Saying I'm sorry does not mean that I have really done something terribly wrong or outrageous. It is a softener, which can make things turn around and even create a heaven In fact, sometimes you really make a big mistake. It's a big mistake not to admit your mistake.
11、 Let miracles happen
Now that I am willing to admit my mistakes to each other, I am creating a heaven and a miracle for myself and my family, making the impossible possible.
12、 Love
All is love, and love is the greatest healer.
13、 Waiting Turn around
If there is no turning point, you have to wait. Urgency will only bring benefits. Of course, don't wait for the results to fall from the world. You still need to work hard on your own. However, your efforts may not necessarily lead to results, or give up the essentials to the end. But if you don't work hard, you will have nothing.
14、 Patience
The only thing to wait for is patience, where there is a will, there is a way.
15、 Intelligent
Intelligence makes people not persistent, but blessed to the soul.
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