What Is The Most Unrelieved Thing For The "Qingdao" Consumers In June?

Recently, the 12315 complaint reporting and command center of Qingdao industrial and commercial bureau received 2097 complaints and reports, 1106 cases of consumer rights protection index (CCI) of eight categories of goods and services, an average consumer rights index of 77.15, an increase of 11.26% over the same period last year, an increase of 17.98% over the same period last year.

Among them, "

And "clothing shoes and hats" consumption environment rating is "worry".

The regional average consumer rights index is 62.28, and the regional consumption environment rating is evaluated as "reassurance".

The area with high consumption rights index has 92.41 in Huangdao District, 69.39 in Pingdu City and 67.77 in Licang district.

Clothing shoes and hats make people worry.

In June, the number of complaints about clothing and footwear products was 178, the average amount involved was 1102.07 yuan, the rights protection index was 100.26, the annulus ratio rose 87.57%.

Market consumption environment rating is "worry".

The main problems reflected in the market are: individual businesses do not carry out repair, replacement and return obligations according to the "Three Guarantees" regulations; individual businessmen cheat consumers with imported clothing and high-grade fabrics as gimmicks; a few of them have quality problems, such as fabric pilling, fading, deformation, open wiring, zipper damage, button shedding, etc.

The section, chromatic aberration, heel height are different, the size of the number is not the same, the inside is damaged and cracked.

Internet trading makes people worry.

In June, the number of complaints on Internet trading products was 65, the average amount involved was 966.81 yuan, the rights protection index was 102.79, and the annulus ratio rose 78.69%.

Market consumption environment rating is "worry".

The main problems reflected in the market are: the products sold by individual electricity suppliers do not conform to the propaganda, including exaggerating the function of products, the wrong edition of goods, etc. the individual electricity suppliers sell fake and inferior commodities, three no products, refurbishing machines, assembling machines, parallel machines, etc.

Home appliances and computer products "rest assured"

In June, the number of complaints reported by household appliances and computer products was 245, the average amount involved was 788.36 yuan, the rights protection index was 87.19, and the chain ratio decreased by 11.82%.

Market consumption environment rating is "reassurance".

With the gradual warming of the weather, the sales of air conditioning fans are coming to a peak. The main problems reflected in the market are: the delivery, installation and maintenance of air-conditioning products are not in time; the TV screens sold by individual businesses, frequent failures of washing machines, poor refrigerators, poor quality of small household appliances, individual operators do not fill in maintenance records and after-sale services according to the regulations, and a few tablet computers and other electronic products often appear black screen, crash, short battery performance and so on.

"Reassurance" of communication equipment

In June, the number of complaints about communications equipment products was 204, the average amount involved was 2457.81 yuan, the rights protection index was 86.03, and the annulus ratio rose 24.25%.

Market consumption environment rating is "reassurance".

The main problems reflected in the market are: the delay in after-sales service of individual businesses, the failure to fulfill the "Three Guarantees" obligations, the abnormal shutdown of individual phones, poor quality of calls, the display of random codes, the breakdown of shells, and so on.

Transport means reassurance.

In June, the number of complaints about pport products was 189, the average amount involved was 34958.26 yuan, the rights protection index was 76.73, and the chain ratio decreased by 22.19%.

Market consumption environment rating is "reassurance".

The main problems reflected in the market are: there are bundles in individual businesses, forcing consumers to go through the vehicle formalities, purchase insurance, etc.

Consumers are sold to consumers with fake high profile cars which are lower than consumers' requirements; individual businesses are decorated with prototype cars, trial driving cars and defective cars, and are sold to consumers as a new car. When a few businesses sell cars to consumers, they promise to give consumers a variety of free services, but eventually they are hard to cash in.

Household products are reassuring.

In June, the number of complaints for household products was 126, the average amount involved was 5125.64 yuan, the rights protection index was 66.47, the annulus ratio rose 42.56%.

Market consumption environment rating is "reassurance".

The main problems reflected in the market are: quality problems such as drums and cracks in newly purchased furniture. Individual operators do not deal with or delay the solution; the contents of the receipts of individual businesses are not standardized, and furniture concepts are confused (such as solid wood furniture and solid wood furniture); individual operators fail to make, distribute and install furniture according to the agreement.

Beauty and hairdressing are reassuring.

In June, the number of complaints about beauty salons products was 74, the average amount involved was 2161.62 yuan, the rights protection index was 53.15, and the chain ratio decreased by 40.93%.

Market consumption environment rating is "reassurance".

The main problems reflected in the market are: membership cards, discount cards and discount cards sold by a few businesses have the overlord clauses exempt from the business responsibility, such as "our shop has the ultimate right to interpret this card" and so on. Individual operators induce consumers with the cover of free trial, and then force consumers to buy paid skin care products; some consumers receive beauty care services, perming and dyeing service, and appear skin allergies and hair damage.

Agricultural means of production complaints rose sharply

In June, the number of complaints about agricultural means of production was 25, the average amount involved was 5107.6 yuan, the rights protection index was 44.54, and the annulus ratio rose 406.91%.

The main problems reflected in the market are: individual fertilizers, seeds, pesticides, feedstuff and other quality problems, such as insufficient content of effective ingredients, and the scope of false labeling. Some agricultural machinery fails when they are servicing, and the maintenance time is long, affecting normal use.